Privacy Policy

This Privacy Policy applies to all personal data you provide to Posmaster.lv, as well as to data we collect when you use our website, including through the use of cookies.

1. Personal Data – What Is It?

Personal data is any information that directly or indirectly identifies a natural person, such as: name, address, phone number, email address, payment information, etc.

2. How Do We Collect Your Data?

We collect data when:

  • You place an order on our website
  • You contact us by email or phone
  • You use our contact form
  • You consent to receive marketing communications
  • We use cookies to analyze your activity on the site

3. Why Do We Process Your Data?

We process your data in order to:

  • Process and deliver your order
  • Communicate with you regarding your order or inquiries
  • Improve our services and website functionality
  • Send you relevant offers and news (if you have consented)
  • Ensure legal compliance and protect against fraud

4. Data Retention Period

Personal data is stored for as long as necessary:

  • For order fulfillment and accounting purposes – up to 10 years
  • For marketing purposes – until consent is withdrawn
  • Cookie data – up to 7 days or according to your browser settings

5. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request data deletion
  • Restrict data processing
  • Object to data processing
  • Withdraw consent at any time
  • File a complaint with the Data State Inspectorate

6. Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.

7. Data Sharing with Third Parties

We may share your data with:

  • Payment service providers
  • Delivery partners
  • IT and hosting service providers
  • State authorities, if required by law

8. Cookies

Our website uses cookies to improve user experience and analyze site performance. You can change your cookie settings in your browser.

9. Changes to the Policy

We may update this Privacy Policy. If significant changes are made, we will inform you on the website posmaster.lv